FREQUENTLY ASKED QUESTIONS
Nooni is owned by mbx (formerly memebox). It's a global multi-brand beauty and personal care startup. We are the proud creators of the k-beauty brands: kaja, i dew care, pony effect, i'm meme, and nooni.
All mbx products are proudly made in south korea leveraging the latest k-beauty innovations in the formula, packaging, and speed-to-market. We take great pride in ensuring all our manufacturers meet the highest standards when it comes to production and product quality.
Mbx has offices in san francisco, seoul, shanghai, and taipei
Items shipped from amazon.Com, including amazon warehouse, can be returned within 30 days of delivery, with some exceptions: ○ For information about products that can't be returned, see items that can't be returned. ○ To determine if a product sold by amazon.Com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies. ○ While most sellers offer a returns policy equivalent to amazon's, some seller returns policies may vary. If the seller's listing is eligible for amazon prime, it will be subject to the same return policies as items fulfilled by amazon.Com that are outlined on this page. For more information about returning to third-party sellers, see returns to third-party sellers. ○ For products purchased from the amazon global store, see amazon global store returns. ○ For more information on refund timing and amounts (including partial refunds and restocking fees), see refunds. ○ If you have returned an item to amazon by mistake or included something not intended for amazon in a return, see mistaken returns. For more information, please refer to amazon's website to see detailed information on return policy: amazon.Com returns policy
Please refer to Amazon's website to see detailed information on cancel policy:
Cancel Items and Orders
Please refer to Amazon's website to see detailed information on change policy:
Change Your Order Information
Please refer to Amazon's website to see detailed information on replacement
policy: Replace a Damaged, Defective, or Broken Item
We love our global customers and are working hard to get our products sold in as many countries as possible! Currently, nooni is only sold on nooni.me, and Amazon. For more updates on global shipping, be sure to follow us on social media and sign up for our emails to be the first to hear about any updates! For more information, please refer to Amazon's website to see detailed information on shipping policy: https://www.amazon.com/gp/help/customer/display.html?nodeId=201910060
We sometimes run promotions on our products. To stay up to date on our sales or promotions, please join our email newsletter or follow us on social media!
Please visit our product pages on nooni.me, and https://www.amazon.com/nooni to find specific information about our products like how-to-use and ingredients! If you have additional questions please feel free to email us at glb.ecommerce_team@memebox.com and we are happy to provide you with more information.